Today’s landline and wireless carriers face increasingly complex business and technical obstacles in their quest to remain competitive. In addition to traditional competition, telecommunication providers must be prepared to face distinct challenges from
non-traditional communication, data, entertainment, and software companies.
Providers also face governance, risk, and compliance challenges that increase operational complexity and management costs. To remain competitive, telecommunications providers must add managed services to their base service offerings in voice, data, and video. They must also introduce these offerings quickly, profitably and with an eye to lowering operational costs. With fast-changing market conditions they also need to monitor operations and costs so they can react quickly to new competitive challenges, such as unlimited monthly call plans, combined voice-data plans, or friend/family calling circles. |
