See the Big Picture in Media & Communications
Today’s landline and wireless carriers face increasingly complex business and technical obstacles in order to remain competitive. With industry-wide mergers and acquisitions, a single view of the customer across all services and channels is needed to build customer satisfaction and optimize cross-sell and up-sell opportunities.
Providers also face governance, risk, and compliance challenges that increase operational complexity and management costs. To remain competitive, telecommunications providers must add managed services to their base service offerings in voice, data, and video. They must also introduce these offerings quickly, profitably and with an eye to lowering operational costs. With fast-changing market conditions they also need to monitor operations and costs so they can react quickly to new competitive challenges, such as unlimited monthly call plans, combined voice-data plans, or friend/family calling circles.
See the Big Picture with these Armanta benefits and capabilities:
Pricing optimization across individual and bundled offerings
- What if analyses based on various scenarios
- Full P&L impact assessment
Services Management – improve existing service uptime
- Integrated and custom risk models
- Security analytics
- Benchmark data generation and comparisons
Service Delivery Analysis – new services testing and deployment
- Analytical testing for new services delivery and revenue assurance
- “Sandbox” modeling to support analytical testing
- Flexible UI to support converged voice, video and data networks
Data Quality and Analysis
- Best-of-breed Business Intelligence (BI) engine
- High volume data analysis
- Custom reporting engine
Operations Management – Lower Costs
- Optimize data and operational resources for managed services
- Compliance
- IT resources
- Data sources and volume
- Business processes
- Costs
